Terms of Service

Effective Date: August 11, 2025

1. Agreement to Terms

These Terms of Service ("Terms") govern your use of Casa Compose, the AI-powered real estate listing platform operated by OpsYard, Inc. ("Company," "we," "us," or "our"). By accessing or using our service, you agree to be bound by these Terms.

2. Description of Service

Casa Compose is a Software-as-a-Service (SaaS) platform designed for real estate professionals that:

  • Generates property descriptions using artificial intelligence
  • Analyzes property images using computer vision technology
  • Provides location intelligence and nearby amenities information
  • Creates shareable public listing presentations
  • Offers subscription-based access to premium features

3. Eligibility and Account Registration

3.1 Age Requirement

You must be at least 13 years old to use our service. If you are under 18, you represent that you have your parent or guardian's permission to use the service.

3.2 Account Information

You must provide accurate, current, and complete information during registration. You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.

3.3 Business Use

Our service is primarily designed for real estate professionals, agents, and related business users in North America.

4. Subscription and Payment Terms

4.1 Subscription Plans

We offer various subscription tiers with different features and usage limits. All subscriptions are subject to the pricing and terms displayed at the time of purchase.

4.2 Payment Processing

Payments are processed through Stripe, Inc. By subscribing, you agree to Stripe's terms of service and privacy policy.

4.3 Billing and Renewals

  • Subscriptions automatically renew unless canceled
  • You may cancel your subscription at any time through your account settings
  • Refunds are handled according to our refund policy available at the time of purchase

4.4 Changes to Pricing

We reserve the right to modify subscription prices with 30 days' notice to existing subscribers.

5. Artificial Intelligence Services

5.1 AI-Generated Content

Our service uses OpenAI's GPT models to generate property descriptions and analyze images. By using our service, you acknowledge that:

  • AI-generated content is for informational purposes only and may contain errors
  • You should verify all property details independently before use
  • We make no warranties about the accuracy, completeness, or reliability of AI-generated content
  • AI-generated content should not be the sole basis for real estate decisions

5.2 Data Processing for AI

Your property data and images may be processed by third-party AI services (OpenAI) to provide our features. We implement appropriate safeguards but cannot guarantee complete data isolation.

5.3 AI Service Availability

AI features depend on third-party services and may be temporarily unavailable. We will make reasonable efforts to provide consistent service but cannot guarantee 100% uptime.

6. User Content and Intellectual Property

6.1 Your Content

You retain ownership of all property information, images, and other content you upload ("User Content"). You grant us a non-exclusive, royalty-free license to use, modify, and display your User Content solely to provide our services.

6.2 AI-Generated Content Ownership

  • You own all AI-generated property descriptions and analysis results created through our service
  • We retain the right to use aggregated, anonymized data to improve our AI models
  • We do not claim ownership of the final AI-generated content delivered to you

6.3 Content Standards

You agree not to upload content that is:

  • Pornographic, violent, or otherwise inappropriate
  • Misleading or fraudulent regarding property details
  • Copyrighted material without proper authorization
  • Illegal under applicable laws

7. Public Sharing and Privacy

7.1 Public Listing URLs

Our service allows you to create public sharing URLs for your listings. These URLs:

  • Are accessible to anyone with the link
  • Automatically expire after 30 days
  • May be disabled earlier if they receive minimal traffic
  • Include basic analytics tracking

7.2 Data Security

We implement industry-standard security measures to protect your data, but cannot guarantee absolute security. You acknowledge the inherent risks of internet-based services.

8. Prohibited Uses

You may not use our service to:

  • Violate any applicable laws or regulations
  • Infringe on others' intellectual property rights
  • Upload malicious software or code
  • Attempt to gain unauthorized access to our systems
  • Use the service for any illegal real estate activities
  • Scrape, crawl, or systematically extract data from our platform
  • Interfere with or disrupt our service or servers

9. Third-Party Services

Our service integrates with third-party services including:

  • OpenAI for AI processing
  • Google Places for location intelligence
  • Stripe for payment processing
  • AWS for file storage

Your use of these integrated services is subject to their respective terms of service and privacy policies.

10. Rate Limiting and Fair Use

We implement rate limiting to ensure fair access:

  • Public listings: 100 requests/hour, 500 requests/day per IP address
  • Per-listing limits: 200 views/hour, 1000 views/day per listing
  • Excessive use may result in temporary access restrictions

11. Disclaimers and Limitation of Liability

11.1 Service Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

11.2 Limitation of Liability

IN NO EVENT SHALL OPSYARD, INC. BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, OR USE, ARISING OUT OF OR RELATING TO YOUR USE OF THE SERVICE.

11.3 Maximum Liability

OUR TOTAL LIABILITY TO YOU FOR ANY DAMAGES ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY.

12. Indemnification

You agree to indemnify, defend, and hold harmless OpsYard, Inc. and its officers, directors, employees, and agents from and against any claims, damages, losses, costs, and expenses arising from your use of the service, violation of these Terms, or infringement of any third-party rights.

13. Termination

13.1 Termination by You

You may terminate your account at any time by contacting us at our support email.

13.2 Termination by Us

We may terminate or suspend your account immediately if you violate these Terms, engage in fraudulent activity, or for any other reason in our sole discretion.

13.3 Effect of Termination

Upon termination, your access to the service will cease, and we may delete your data after 10 business days unless legally required to retain it longer.

14. Changes to Terms

We reserve the right to modify these Terms at any time. We will provide notice of material changes by email or through our service. Continued use of the service after changes constitutes acceptance of the modified Terms.

15. Governing Law and Jurisdiction

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles. Any disputes arising from these Terms or your use of the service shall be resolved in the courts of New York County, New York.

16. Contact Information

For questions about these Terms, please contact us:

OpsYard, Inc.

1632 1st Ave #27394

New York, NY 10028

Email: contact us via email

Phone: contact us by phone

17. Dispute Resolution and Arbitration

17.1 Mandatory Arbitration

ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS OR YOUR USE OF OUR SERVICE SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING INDIVIDUAL ARBITRATION. You waive your right to participate in class actions, class arbitrations, or representative proceedings.

17.2 Arbitration Process

  • Arbitration will be conducted by the American Arbitration Association (AAA)
  • Governed by AAA Commercial Arbitration Rules
  • Location: New York County, New York
  • You are responsible for all arbitration costs if your claim is frivolous

17.3 Exceptions

We may seek injunctive relief in court for intellectual property violations or threats to service security.

18. Enhanced AI Liability Protection

18.1 AI Content Disclaimers

YOU ACKNOWLEDGE AND AGREE THAT:

  • AI-generated content is experimental technology and may produce unexpected results
  • We do not review, edit, or approve AI-generated descriptions before delivery
  • AI outputs may inadvertently include biased, inaccurate, or inappropriate language
  • You are solely responsible for reviewing and editing all AI content before use

18.2 Fair Housing Compliance

  • You must ensure all property descriptions comply with Fair Housing Act requirements
  • We provide tools only; you are responsible for legal compliance
  • Any discriminatory content in final listings is your sole responsibility
  • We disclaim all liability for fair housing violations

18.3 Intellectual Property Indemnification

  • You assume all risk for AI content that may inadvertently resemble existing copyrighted material
  • We do not warrant that AI outputs are free from third-party intellectual property claims
  • You agree to defend us against any IP claims arising from your use of AI-generated content

19. Subscription Terms and Refunds

19.1 Billing Terms

  • All subscriptions are prepaid and non-refundable except as specifically stated below
  • Subscriptions automatically renew unless canceled 24 hours before renewal
  • Price changes take effect on your next billing cycle with 30 days notice

19.2 Limited Refund Policy

We offer refunds only in the following circumstances:

  • Technical issues preventing service access for more than 5 consecutive days
  • Billing errors on our part
  • Requests must be made within 30 days of the billing date
  • Refunds are prorated based on unused service time

19.3 No Refunds For

  • Change of mind or buyer's remorse
  • Failure to use the service
  • Dissatisfaction with AI-generated content quality
  • Account suspension due to Terms violations

20. Force Majeure and Service Limitations

20.1 Service Dependencies

Our service relies on third-party providers including OpenAI, Google, Stripe, and AWS. We cannot guarantee uninterrupted service due to factors beyond our control.

20.2 Force Majeure Events

We are not liable for service delays, interruptions, or failures caused by:

  • Third-party service outages (OpenAI, Google Places, Stripe, AWS)
  • Natural disasters, pandemics, or acts of God
  • Government actions, regulations, or internet infrastructure issues
  • Cyber attacks, power outages, or telecommunications failures

20.3 Service Level Expectations

  • We target 99% uptime but make no guarantees
  • Third-party API limitations may affect service availability
  • Planned maintenance will be announced when possible
  • No compensation for service interruptions under 24 hours

20.4 Mitigation Efforts

We will make commercially reasonable efforts to restore service during outages but are not obligated to provide alternative solutions or compensation.

21. Miscellaneous

21.1 Entire Agreement

These Terms constitute the entire agreement between you and OpsYard, Inc. regarding your use of the service.

21.2 Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

21.3 Waiver

Our failure to enforce any provision of these Terms shall not constitute a waiver of that provision.

21.4 Assignment

You may not assign these Terms or your account without our prior written consent. We may assign these Terms without restriction.

Last Updated: August 11, 2025